PRIVACY POLICY

 

Last updated: 06/12/2024

 

This privacy policy (the "Policy") aims to formalize our commitment to respecting the privacy of users of the website www.roots-shop.fr (the "Site") operated by Ieroianni Sabrine.

The Policy and the General Terms of the Site form a contractual set. All capitalized terms not defined in this Policy are defined in the General Terms available here: [URL of General Terms].

As part of providing our Site, we process your personal data in compliance with the General Data Protection Regulation 2016/679 of April 27, 2016 ("GDPR") and as outlined below.

Personal data refers to any information related to an identified or identifiable natural person. We collect and process personal data solely for the purpose of providing our Services or communicating about these Services, strictly in compliance with the GDPR.

We only collect personal data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed. Thus, we will never ask you to provide personal data considered "sensitive," such as your racial or ethnic origin, political, philosophical, or religious opinions.

By registering on the Site, you authorize us to process your personal data in accordance with this Policy. If you disagree with the terms of this Policy, please refrain from using the Site and Services.

 

1. When do we collect your personal data and what data is collected?

 

We may collect and store your personal data, particularly when you:

• browse the Site
• [Actions on the Site or Services leading to personal data collection. Examples: account creation, online payment, etc.]
• contact us.

We use your personal data to implement and manage the Services on the Site and respond to your specific requests. We also use your personal data to operate and improve our Services, Site, and our approach. This information is used solely by us and helps us better tailor our Services to your needs.

If you have chosen to receive emails and messages from us when creating your Account, you will receive electronic and alphanumeric messages regarding our products and promotions. We will use the personal data you provided during your registration. You can unsubscribe from these communications at any time.

1.1 Browsing the Site

Connection data. Each time you connect to our Site, we collect personal data such as your IP address and MAC address, connection date and time, as well as information about the browser you are using.

Browsing data. We also collect information that helps us identify how you access the Site, which pages are visited, and for how long. In this context, we may use Cookies as detailed in paragraph 6 below.

 

1.2 Account Creation

Access to some of our Services requires prior account creation. In accordance with the General Terms, you will be asked to provide certain personal data when creating your Account, including your name, address, email address, and phone number.

 

1.4 Subscription to Our Newsletter

When creating your Account, you may give prior consent to receive our newsletters regarding updates, new products, services, and promotions related to the Services.

You can also consent directly to receiving our newsletters by entering your email address in the designated areas on the Site.

In any case, you have the right to withdraw your consent to receive such newsletters at any time, free of charge, in accordance with paragraph 6 of this Policy.

1.5 Contacts

In order to respond to any requests you may make to our Customer Service and to confirm the information we hold about you, we may use your name, surname, email address, and phone number.

2. How do we protect your personal data?

We have implemented technical and organizational security measures to ensure the security, integrity, and confidentiality of all your personal data to prevent it from being altered, damaged, or accessed by unauthorized third parties. We ensure an appropriate level of security, considering the current knowledge, implementation costs, and the nature, scope, context, and purposes of the processing as well as the risks and their likelihood.

However, it is stated that no security measure is infallible, and we cannot guarantee absolute security for your personal data.

Additionally, it is your responsibility to maintain the confidentiality of the password you use to access your Account. Do not share this information with anyone. If you share your computer, be sure to log out before leaving a Service.

3. In what cases do we share your personal data?

3.1 Sharing your personal data with third-party companies

While browsing the Site, your personal data may be transmitted to external service providers. These third parties provide services on our behalf and in our name to enable the proper functioning of credit card payments and other Services.

No transfer of personal data is made outside the European Union.

In compliance with the GDPR, all transfers of personal data to a country outside the European Union and/or not offering an adequate level of protection as deemed by the European Commission have been subject to cross-border flow agreements in accordance with the standard contractual clauses set by the European Commission.

Other transfers of personal data to the United States are governed by the EU–U.S. Privacy Shield: click here for more information.

Unless a third party asks you to accept a privacy policy and terms of use specific to them, third parties who have received your personal data have agreed to process it solely for the implementation of our Services.

We will never share your personal data with third-party companies for marketing and/or commercial purposes without your prior consent.

3.2 Sharing with authorities

We may be required to disclose your personal data to administrative or judicial authorities when its disclosure is necessary for identifying, arresting, or prosecuting any individual likely to harm our rights, those of other users, or a third party. We may also be legally obligated to disclose your personal data and we cannot oppose such disclosure.

4. How long do we keep your personal data?

We will only retain your personal data for the duration of your registration on the Site in order to ensure your identification when you log into your Account and provide the Services.

If you unsubscribe from the Site, your personal data will be erased and only kept in archive form for the purpose of establishing proof of a right or contract.

In any case, we will retain your personal data for no longer than necessary for the purposes for which it is processed in accordance with the uses outlined in this Policy and in compliance with applicable laws and regulations.

5. Cookies: how do we use them?

A cookie is a text file that may be placed in a device when visiting an online service through a web browser. A cookie allows its issuer, during its validity period, to recognize the concerned device every time it accesses digital content containing cookies from the same issuer.

In any case, cookies placed on your browsing terminal with your consent are destroyed 13 months after being placed on your terminal.

5.2       What are the cookies used on our Site for? 

The cookies we issue allow us to:

• establish statistics and volumes of traffic and usage of various elements of our Site (sections and content visited, path), allowing us to improve the interest and usability of the Site and, if applicable, our products and services;
• adapt the presentation of our Site to the display preferences of your device (language, display resolution, operating system used, etc.) when visiting our Site, based on the hardware and software used by your device;
• remember information related to a form you filled out on our Site (registration or account access) or to products, services, or information you selected on our Site (subscribed service, shopping cart content, etc.);
• allow you to access reserved and personal areas of our Site, such as your Account, through identifiers or data you may have previously provided and implement security measures, for example when you are asked to log back in after a certain period.

During your browsing on the Site, cookies from social networks may be generated, particularly via share buttons that collect personal data.

Upon your first visit to the Site, a cookie banner will appear on the homepage. A clickable link allows you to learn more about the purpose and functioning of cookies and links to this Policy. Continuing to browse to another page or selecting an element on the Site (e.g., image, text, link, etc.) constitutes your acceptance of the placement of the cookies mentioned on your computer.

5.3       How can you control the cookies used?

You can configure your browser software at any time so that cookies are saved on your device or, conversely, rejected (either systematically or depending on the issuer). You can also configure your browser software so that you are prompted to accept or reject cookies before a cookie is saved on your device.

Warning: any configuration may modify your browsing on the Internet and your access to certain services that require the use of cookies. We disclaim any responsibility for the consequences related to the degraded functioning of our services resulting from the inability to save or view cookies necessary for their operation that you have rejected or deleted. This would be the case if you tried to access our content or services that require you to identify yourself. It would also be the case when we (or our service providers) could not recognize, for technical compatibility purposes, the type of browser used by your device, its language and display settings, or the country from which your device appears to be connected to the Internet.

5.4       How to configure your browser?

For cookie management and your preferences, the configuration of each browser is different. It is described in the help menu of your browser, which will help you modify your cookie preferences. Below are details for major browsers.

Internet Explorer / Edge

In Internet Explorer, click the Tools button, then Internet Options.
Under the General tab, under Browsing history, click Settings.
Click on the View files button.

Firefox

• Go to the browser's Tools tab, then select the Options menu
• In the window that appears, choose Privacy and click on Show cookies

Safari

• Go to Settings from the browser menu (Safari > Preferences)
• Click on Privacy.

Google Chrome                

• Go to Settings via the button on the right of the URL bar or through the browser menu (Chrome > Preferences).
• Select Advanced Settings
• Click on Content Settings, then Cookies.

For more information about cookies, you can visit the CNIL website.

6. What are your rights?

You are the sole provider of the data we hold, via the Site. You have rights regarding your personal data. In accordance with data protection regulations, including Articles 15 to 22 of the GDPR, and after verifying your identity, you have the right to request access to your personal data, its rectification, or deletion.

Furthermore, within the limits set by law, you also have the right to object to the processing, limit it, decide on the post-mortem fate of your data, withdraw your consent at any time, and exercise the right to data portability.

You can contact our Services to exercise your rights at the following email address: contact@roots-shop.fr or by mail at the following address: 5 hameau des noisetiers 77185 Lognes, attaching a copy of an identity document to your request.

Furthermore, you can unsubscribe from our newsletter at any time by clicking on the unsubscribe link at the bottom of each email. You can also unsubscribe by sending a message to the following address: contact@roots-shop.fr.

7. Can we modify the Policy?

We reserve the right to modify the Policy at any time. It is therefore recommended to consult it regularly. In case of modification, we will publish these changes on this page and in places we deem appropriate based on the nature and significance of the changes made.

Your use of the Site after any modifications means you accept these changes. If you do not accept any substantial modifications made to this Policy, you must stop using the Site.    

8.      The National Commission on Informatics and Liberty ("CNIL")

We remind you that you can contact the CNIL directly on the CNIL website or by mail at the following address: Commission Nationale de l'Informatique et des Libertés (CNIL), 3 Place de Fontenoy - TSA 80715, 75334 PARIS CEDEX 07.